Double Tree by Hilton, Batu Ferringhi Penang

In conjunction with #WorldTourismDay, Hilton organized a contest across their group of hotels and I happened to be one of their chosen winner for the 2D1N free stay at Double Tree by Hilton!

Reception

We were welcome by this huge teddy bear holding a cookie in his hand at the reception, and together with two large chocolate was handed to me when I was checking in. *btw the cookie was really good and tasty*

Room

We stayed in the King Bed room with balcony. The room’s size is pretty decent and there’s also a balcony with beach chairs. The cleanliness I would say it’s 9.5/10 and everything was neatly placed.

Amenities

Besides, they also have a man made pool with a small play area which is suitable for the kids. The older kids will definitely enjoy this play area a lot, but my son was frightened by the bucket of water that’s above which will overturn and splash every few minutes. In addition, they also have a bigger pool suitable for adults to swim.

If you take the bridge across, then you can actually head to the famous “Miami Beach”.

Hilton is directly connected to the famous “teddyville museum” too. But our trip was really short, so we didn’t have time to visit which is such a waste.

Besides that, the hotel also offers exclusive family package for the family and also babysitting services and Kids’ Club activities.

Services

What I like the most is the employees here, whether it’s the cleaners, the electricians, or the servers at the buffet breakfast, they are all very friendly and polite. Especially when we have our son with us, they even came by and ask during breakfast if there’s any other things that we need.

And they have a 24-hours service line that you can SMS if you need anything! We woke up a bit late the next day and we requested if we can check out at 12.30pm. Immediately within 2mins I received a reply and they said certainly.

My only feedback was the parking was quiet tight, so it was quiet hard for big cars to go up. If you’re driving like an Alphard or Vellfire, I doubt you can even go up the ramp without scratching your car. But that’s the existing building structure so I guess there’s nothing Hilton can do to improve this part. Besides, everything else was really good for us and without a doubt we will definitely come back and stay here again!

Again, thank you Doubletree by Hilton for picking me as the winner and we enjoyed our weekend gateway very much! We will see you soon.